We understand you may feel anxious or nervous about your upcoming procedure. Our compassionate staff will respectfully answer all of your questions so you understand what to expect while you are in our care.
To complete the pre-registration process online, please click the Simple Admit icon, click "Patient Start Here" and enter the password provided to you by your physician office.
Registering prior to your procedure prepares our staff for your arrival. Though the Center is a separate entity from your physicians’ office, in most cases the physician office will provide us with your demographic and insurance information. If you do not register online, you will receive a call from a endoscopy nurse who will review your medical history and any medications you are taking so we can prepare for your visit. Should we have any questions related to your insurance or demographics, one of our pre-registration specialists may contact you directly to verify your information.
We may request that you have lab work or other tests performed prior to your procedure. Please check with your insurance to verify that this and other healthcare providers related to your procedure are in your network.
If you do not pre-register, your procedure may be delayed or cancelled.
Registering prior to your procedure prepares our staff for your arrival on surgery day. Please pre-register as soon as your surgery is scheduled. If you are unable to register online and decide to register in person or over the phone, you will talk to a pre-registration specialist who will gather your demographic and insurance information. You will also talk with a nurse who will review your medical history and any medications you are taking so we can prepare for your visit. The Center is a separate entity from your physicians’ office and we need to verify all information we are given on your behalf.
Please bring a photo ID, insurance cards, and a list of any medications you are currently taking if you come in to pre-register for your procedure.
We may request that you have lab work or other tests performed prior to surgery. For your convenience, LabCorp, adjacent to the Surgery Center in Pavilion 1, is available. Please check with your insurance to verify that this and other healthcare providers related to your surgery are in your network.
If you do not pre-register, your surgery may be delayed or cancelled.
What are the best times to pre-register?
We encourage you to complete the pre-registration process online using the Simple Admit link above. Surgery Center patients may also pre-register in person Monday-Friday from 8:30 a.m. through 4:00 p.m. This office is located at 3400 Dexter Court, Davenport in Pavilion 1 on the main level. If you are unable to pre-register online or in person, you may call our facility at (563) 344-6600. Endoscopy Center patients will be contacted by a endoscopy nurse prior to their procedure if they are unable to pre-register online.
Pre-registering over the phone
When pre-registering over the phone, please have the following information readily available before calling and bring this information with you the day of your surgery or procedure:
- Any paperwork from your doctor
- Insurance cards for primary and secondary insurances
- Photo ID (drivers license, military ID, student ID, etc)
- Applicable home addresses, home, work and cell phone numbers
- Social Security number and date of birth of the patient AND insurance holder
- A list of medications that you are currently taking (be sure to include the dose and directions of each medication)
- Guardians: If the patient is a child under the age of 18, and a parent will NOT be present for the surgery, legal guardian documentation must be provided
- If applicable, Worker Compensation information and contact person